Agency reviewed : global-escort.comIndependent customer account

GLOBAL-ESCORT.COM · THE SUPPORTING MATERIAL

Check the messages.
Make up your own mind.

The extracts below let you check my account without exposing anyone’s identity. Quotations, translations and context are collected in one place.

57 referenced extracts · Position as of 12 October 2026

E01The agency · 2024Payment received

5 May 2024

English original

We are pleased to inform you that we have successfully received your money payment.
Anonymised crop of the supplied document.

Context for this extract

The email also attributes collection difficulties to the spelling of the recipient’s name. It acknowledges receipt without giving the amount in this excerpt.

Source of extract : 2024 archive · page 36 · message 32/64

E02The agency · 2024An additional US$715 requested

9 May 2024

English original

Consequently, at the moment, for the purchase of air tickets, an urgent amount of $714.89 - $715 (665 euros) is required.
Anonymised crop of the supplied document.

Context for this extract

The preceding text describes bonus miles, a reduction and a US$200 contribution from the manager. This excerpt records the remaining amount requested. It does not establish an independently verified airfare or the amount actually debited.

Source of extract : 2024 archive · pages 58–59 · message 51/64

E03The agency · 2024Transfer received and cancellation announced

11 May 2024

English original

We have successfully received your money transfer. […] Consequently, the booking of air tickets was automatically Canceled.
Anonymised crop of the supplied document.

Context for this extract

Between these sentences, the agency says the booking expired before departure and attributes cancellation to the time taken to receive payment. The omission is marked with […].

Source of extract : 2024 archive · page 64 · message 56/64

E04The agency · 2024No further payment for model services, the agency said

12 July 2024

English original

We remind you that we are ready to fulfill your order and you do not need to pay again for model services.
Anonymised crop of the supplied document.

Context for this extract

The June correspondence offers five days of services on a future trip while disputing fault. The July wording concerns model services specifically; it does not promise that every future travel expense will be covered.

Source of extract : 2024 archive · page 72 · message 63/64; context: pages 68–70

E05The agency · 2026The previous case revisited

9 August 2026

English original

We have analyzed our last dialogue from June 2024.

Context for this extract

The rest of this message says the agency had attempted contact in 2025 and offers special conditions and fair compensation. It asks for new travel dates.

Source of extract : 2026 archive · page 1 · message 1/28

E06The agency · 2026The order described as fully confirmed

5 October 2026

English original

We remind you that your order is fully confirmed for the dates you specified, and we will provide you with detailed information regarding your order and purchased air tickets shortly.
Anonymised crop of the supplied document.

Context for this extract

This is the agency’s written assurance. The flight-related documents mentioned elsewhere in the thread have not been authenticated with the carrier for this account.

Source of extract : 2026 archive · page 13 · message 11/28; flight statements: page 17

E07My email · 2026The refusal of extra travel costs

8 October 2026 · date in export header

English original

I also want to make it clear that I cannot pay any additional transportation or travel costs beyond what was originally agreed.
Anonymised crop of the supplied document.

Context for this extract

The message also requires availability for the originally agreed dates, warns of limited connectivity and gives a fallback preference for the original arrangement. Export headers and quoted email times show different offsets; no precise response-time calculation is asserted here.

Source of extract : 2026 archive · pages 29–30 · message 22/28; reiterated on page 34

E08The agency · 2026The agency’s explanation for the missed flight

9 October 2026

English original

We needed to understand your final decision and were waiting for your reply as soon as possible, but unfortunately, we did not receive your exact answer in time.
Anonymised crop of the supplied document.

Context for this extract

The agency goes on to say that the original companion did not take the flight and that the purchased tickets were lost and non-refundable. It then discusses a replacement and a special rate. I dispute its characterization of my instructions; see E07.

Source of extract : 2026 archive · pages 40–41 · message 28/28

E09Material supplied by me · 2026A used deposit and payment information to follow

9 October 2026 · date reported by the customer

English original

your past deposit has been fully used and therefore cannot be used at this moment. […] Very soon, we will provide you with the exact payment information.

Context for this extract

The message describes financial losses, remaining bonus miles, discounts and personal funding by the manager. It says the replacement process has been carried out and mentions five days and my availability until 15 October. It gives neither an arrival schedule nor an exact new amount. The excerpts are non-contiguous; […] marks the omission. This source has less verifiable provenance than the archived pages.

Source of extract : Later message supplied as pasted text by the customer; original email header not included

E10Material supplied by me · 2024Initial Kos order: US$1,282 requested

2024 order · timestamp not supplied

English original

$1281.53 ⟶ $1282 ( 1206 ~ 1209 EUR )

Context for this extract

The summary lists US$1,000 for five days of services and US$201.53 for discounted tickets. Transfers are estimated at US$80–85, while the agency’s final calculation uses US$80: US$281.53 in total transportation. The euro range is the agency’s own approximation.

Source of extract : Initial 2024 order summary copied by the customer; original email header and bank debit not included.

E11Material supplied by me · 2026Tenerife order: US$1,042 requested

2026 order · timestamp not supplied

English original

$1041.77 ( rounded to $1042 ) → which is approximately €897-€900.

Context for this extract

The order lists US$800 in discounted services, US$161.77 in discounted flights and US$80 in estimated transfers. The higher standard service price of US$1,600 and standard airfare of US$489 are not additional charges in this calculation.

Source of extract : 2026 order summary copied by the customer; original email header and bank debit not included. Formatting whitespace is normalised.

E12The agency · 2026The agency described compensation as discounts

27 August 2026

English original

We also remind you again that our Department does not reimburse your past Deposit in full, but our Manager will try to provide you with the maximum discount on Model services and also on transport services, as promised compensation.

Context for this extract

The agency acknowledged the changed dates and discussed a route for the new booking. This is its position about the earlier deposit; the message itself is not proof of a refund transaction.

Source of extract : 2026 archive · pages 6–7 · message 6/28

E13The agency · 2026Which agency this record concerns

9 August 2026 · agency identifiers

English original

Office: office@global-escort.com Support: support@global-escort.com
Anonymised crop of the supplied document.

Context for this extract

These identifiers appear in the correspondence supplied by the customer. The agency calls itself Global Escort / Global E$CORT and references global-escort.com. They identify the subject of this criticism, without independently verifying its legal identity or the current ownership of the domain. Spacing is normalised in the transcription.

Source of extract : 2026 archive · pages 1–2 · message 1/28 · agency wordmark and business email footer

E14My email · 2026A fallback decision and a connectivity warning

8 October 2026 · exported header date

English original

I may have very limited network coverage until tomorrow, so I probably won't be able to check my emails regularly. […] If these conditions cannot be guaranteed, I confirm that I am still willing to proceed with the original arrangements […]

Context for this extract

The omitted passage sets availability and no-additional-travel-cost conditions; E07 quotes the cost condition. The end omits the companion’s name and private precautions. This source supports the existence of a conditional decision and advance notice of limited connectivity. It does not establish the exact time at which the agency read the message.

Source of extract : 2026 archive · pages 29–30 · message 22/28; conditions reiterated on page 34

E15Material supplied by me · 2026Official information promised within two hours

9 October 2026 · date reported by the customer

English original

Within the next 2 hours, we will receive official information from our Manager regarding your order.

Context for this extract

The customer reports receiving this message after a long wait. Its text announces information from the manager, without an arrival date, flight number or exact financial proposal. The public record does not independently measure the waiting time.

Source of extract : Later agency message copied into the customer’s account; original email header not provided

E16Material supplied by me · 2026The replacement described as organised; payment information to follow

9 October 2026 · date reported by the customer

English original

During today, our Manager has successfully carried out the urgent process of replacing the new model for your order. […] Very soon, we will provide you with the exact payment information.

Context for this extract

The message describes a replacement, reductions, bonus miles and management funding. It refers to the customer’s availability until 15 October. It gives neither an arrival date and time nor an exact new amount. Its promised payment information supports concern about another charge, without establishing that a specific new charge had already been requested. The original awkward English is retained.

Source of extract : Same copied agency message as E09; two non-consecutive passages

E17My email · 2026An arrival requested by Monday 12 October

10–11 October 2026 · order in the supplied thread

English original

I am giving you until Monday, October 12, to have a replacement physically present at my location in Tenerife. If no replacement has arrived by that deadline, I will request a full refund of my order.

Context for this extract

This is the customer’s written condition. It concerns the order and does not quantify a refund here. On 11 October, Monday’s deadline has not yet expired.

Source of extract : Text supplied on 11 October 2026 · original lines 34–46 · transcription; message headers incomplete

E18The agency · 2026A new amount of $485

10–11 October 2026 · order in the supplied thread

English original

Thus, the total cost of [name redacted]’s model services, including all transport expenses, taking into account the special rate, the bonus miles package, and our Manager’s funding, is $485, which is approximately equal to €433–€435.

Context for this extract

Name redacted; apostrophes normalised. The agency lists $1,400 in standard services, $947 in standard airfare and $2,427 overall before its claimed reductions. It describes $485 as the amount needed in later messages. The parenthetical sentence in this original offer also says this amount is “not sufficient”; this inconsistent wording is preserved as a source limitation. The offer is duplicated at lines 119–160 and is counted once. No payment of $485 is established.

Source of extract : Text supplied on 11 October 2026 · original lines 60–93 · transcription; message headers incomplete

E19My email · 2026$3,039 reported paid; $485 offered only after arrival

10–11 October 2026 · order in the supplied thread

English original

Since 2024, I have paid a total of $3,039 to your agency without receiving any actual service in return. […] I confirm that I am willing to pay the additional $485 by cryptocurrency transfer tomorrow, immediately after [name redacted] physically arrives in Tenerife and I have met her in person.

Context for this extract

Two passages from the same customer email, separated by an explicit omission; name redacted. I also state that the 2024 supplement was never refunded. The $3,039 figure is my declaration and matches the three historical rounded requests, without a published bank reconciliation. The offer of a future transfer is not evidence that it happened. This records my change from refusing all supplements to accepting one after an actual arrival.

Source of extract : Text supplied on 11 October 2026 · original lines 276–294 · transcription; message headers incomplete

E20The agency · 2026The agency proposes buying the flights directly

10–11 October 2026 · order in the supplied thread

English original

But if you categorically refuse our involvement in organizing the trip, then you can purchase the selected air tickets yourself.

Context for this extract

The agency says payment is required immediately before the morning flight and that the companion is already on her way to Düsseldorf. It offers to supply passport information for direct purchase. These are the agency’s statements; this text does not verify the journey to the airport.

Source of extract : Text supplied on 11 October 2026 · original lines 305–323 · transcription; message headers incomplete

E21The agency · 2026Only the selected flights, using data supplied by the agency

10–11 October 2026 · order in the supplied thread

English original

It is also important that you purchase exactly the selected air tickets. Do not purchase other options with an unagreed departure time.

Context for this extract

This excerpt follows the passenger information supplied by the agency. The surname, first name, passport number, nationality and birth, issue and expiry dates are withheld. The email also says its own booking would be cancelled after my purchase confirmation; that cancellation is not authenticated here.

Source of extract : Text supplied on 11 October 2026 · original lines 370–388 · transcription; message headers incomplete

E22My email · 2026The customer confirms the requested flights were booked

10–11 October 2026 · order in the supplied thread

English original

I confirm that I have successfully booked the requested flights for [name redacted], exactly as instructed.

Context for this extract

Name and check-in code redacted. The email says a booking confirmation was attached; the agency acknowledges receiving it. The customer’s later clarification (E40) specifies €1,060.98 paid for the return flights. The airline attachment remains private. The agency’s earlier $947 quote is kept separate from the actual direct-purchase amount reported by the customer.

Source of extract : Text supplied on 11 October 2026 · original lines 416–426 · transcription; message headers incomplete

E23The agency · 2026First acknowledgement of wrong passport information

10–11 October 2026 · order in the supplied thread

English original

We acted urgently and provided you with inaccurate information. We sincerely apologize for this error and appreciate your patience and understanding.

Context for this extract

The agency initially specifies an incorrectly entered passport series. It says only the manager has access to the database and announces verified data within two hours. This acknowledgement comes after the email confirming my purchase. The later email E27 also acknowledges an incorrect surname.

Source of extract : Text supplied on 11 October 2026 · original lines 447–458 · transcription; message headers incomplete

E24The agency · 2026Possible check-in issues are initially described as hypothetical

10–11 October 2026 · order in the supplied thread

English original

These are possibilities rather than confirmed problems with your particular booking.

Context for this extract

I had explained that I entered no passport number during purchase. The agency acknowledges this and lists hypothetical issues that could affect check-in. In E26, it then reports an actual error. The lack of a passport-number field at purchase does not resolve the separately acknowledged surname discrepancy. No airline diagnosis is supplied.

Source of extract : Text supplied on 11 October 2026 · original lines 488–541 · transcription; message headers incomplete

E25The agency · 2026The agency distances itself from the direct-ticket expense

10–11 October 2026 · order in the supplied thread

English original

We also cannot now be held responsible for the money you have spent on the air tickets.

Context for this extract

The agency says it no longer controls the whole process and asks me to remain available until successful check-in. I challenge that position because the direct-purchase option and passenger details came from the agency. This reproduces its position without establishing the allocation of responsibility or a definitive loss.

Source of extract : Text supplied on 11 October 2026 · original lines 574–579 · transcription; message headers incomplete

E26The agency · 2026A Eurowings online check-in error is reported

11 October 2026 · morning / subsequent exchange

English original

Unfortunately, when our specialists attempted to proceed with the online check-in using the booking confirmation you provided, the Eurowings system returned an error during the check-in process. We have not received a confirmation that the online check-in could be completed successfully.

Context for this extract

The agency says verified passport details and surname have reached its specialists. It also says the exact cause should not be assumed without Eurowings confirmation, agrees with going to the airport counter and is trying to contact the companion. No error screenshot, airline response or successful check-in record is included.

Source of extract : Text supplied on 11 October 2026 · original lines 653–675 · transcription; message headers incomplete

E27The agency · 2026An incorrect surname and passport series expressly acknowledged

11 October 2026 · morning / subsequent exchange

English original

First of all, we acknowledge that the passport information initially provided to you contained an incorrect passport series and surname.

Context for this extract

The agency says it found the discrepancy when reviewing my independently purchased booking. It maintains that its manager had already instructed the companion to use the check-in counter, mentions a 05:56 message and scheduled 06:10 departure without a stated time zone, and says it could not control or reissue my booking. It ends by saying it still needs to contact the companion to establish whether she boarded. These explanations remain alongside my criticism.

Source of extract : Text supplied on 11 October 2026 · original lines 764–796 · transcription; message headers incomplete

E28My email · 2026After a reported landing, the passenger’s presence is still questioned

11 October 2026 · final email of the earlier export

English original

Could you please provide me with an immediate update? Have you managed to establish contact with her and confirm that she was on board?

Context for this extract

I report a landing from flight tracking and still ask whether the companion was aboard. This email ended the text supplied on 11 October. The continuation supplied on 12 October now contains the agency’s missed-flight confirmation (E29). The hotel and private contact details from this email remain withheld.

Source of extract : Text supplied on 11 October 2026 · original lines 835–849 · transcription; message headers incomplete

E29The agency · 2026The agency confirms the missed flight

11 October 2026 · after the morning flight

English original

Unfortunately, [name redacted] was not able to board the Eurowings flight to Tenerife.

Context for this extract

The agency reports failed online and airport check-in due to incorrect passenger details. It acknowledges the initial surname and passport-series errors and says it subsequently funded hotel accommodation. It attributes its inability to amend the booking to the independent purchase and my unavailability. No airline report is attached to this text.

Source of extract : Text supplied on 12 October 2026 · original lines 31–67 · anonymised transcription; individual headers incomplete

E30The agency · 2026Responsibility for the missed flight expressly rejected

11 October 2026 · evening sequence; exact time not supplied

English original

We do not accept responsibility for the failure of the independently purchased airline reservation or for the resulting missed flight.

Context for this extract

In the same response the agency acknowledges initially incorrect passport information, says it could not amend the reservation and describes its attempts to contact me. It says further assistance is a goodwill exception rather than an admission of responsibility. These explanations accompany the customer’s criticism.

Source of extract : Text supplied on 12 October 2026 · original lines 130–184 · anonymised transcription; individual headers incomplete

E31My email · 2026More than $4,000 overall reported; payment offered after arrival

11 October 2026 · evening sequence; exact time not supplied

English original

Financially, I have spent more than USD 4,000 on my experiences with GLOBAL ESCORT without ever meeting a single model.

Context for this extract

The customer reports four expected companions across two bookings and no meeting. He refuses another advance but offers a contribution after arrival. His later financial clarification (E40) explains the “more than $4,000” statement as $3,039 paid to the agency plus €1,060.98 for return flights bought directly. Names from the surrounding passage are omitted; the original quotation is unchanged.

Source of extract : Text supplied on 12 October 2026 · original lines 304–334 · anonymised transcription; individual headers incomplete

E32The agency · 2026New price after confirmation; closure and withdrawal announced

11 October 2026 · evening sequence; exact time not supplied

English original

Only after your confirmation will we receive the exact amount, taking into account the new price for air tickets from our specialists. […] In that case, the exceptional compensation and additional arrangements previously offered by the Agency will also be considered withdrawn.

Context for this extract

The agency requires renewed transport confirmation and payment for 12 October. It says that without a timely decision and payment the booking will be concluded and the exceptional arrangements withdrawn. The email does not give a new amount. The withdrawal is conditional in this message; no monetary refund is identified.

Source of extract : Text supplied on 12 October 2026 · original lines 408–417 · anonymised transcription; individual headers incomplete

E33The agency · 2026The agency’s response about public criticism

11 October 2026 · evening sequence; exact time not supplied

English original

GLOBAL ESCORT will not accept materially inaccurate or misleading statements presented as established facts, and we reserve the right to protect the Agency's professional reputation through appropriate channels if necessary.

Context for this extract

The preceding sentence says the customer is free to express an opinion while asking for the complete factual sequence, including the actions of both parties. This position follows the customer’s announcement of an intended public account. The record does not establish that the agency viewed this website or that publication caused any commercial action.

Source of extract : Text supplied on 12 October 2026 · original lines 419–423 · anonymised transcription; individual headers incomplete

E34My email · 2026Earlier five-day compensation and two lost days raised

11 October 2026 · evening sequence; exact time not supplied

English original

following the events of 2024, GLOBAL ESCORT offered me compensation equivalent to five full days with a model. […] Both of these financial elements should be considered in your commercial assessment before requesting any additional payments from me.

Context for this extract

The customer asks what became of the 2024 compensation. He calculates that a 12 October arrival before his 15 October departure would leave three days instead of the five originally booked, and suggests using the value of the two lost days toward transport. He repeats his willingness to contribute only after arrival. This is his commercial proposal, not an agreed credit or a verified hourly service calculation.

Source of extract : Text supplied on 12 October 2026 · original lines 475–487 · anonymised transcription; individual headers incomplete

E35The agency · 2026AI criticism, five days acknowledged, closure maintained

12 October 2026 · morning sequence; exact time not supplied

English original

thanks to an AI assistant, you are making your messages very stretched out and repetitive! […] We fully understand that your original booking was for five full days.

Context for this extract

The agency criticises the tone, length and repetition of the customer’s messages. It acknowledges the five-day booking but attributes the shortened stay to the independent flight issue. It asks for the exact remaining dates, maintains that availability ends later on 12 October, and warns of closing the booking if its conditions are not accepted. Its view about AI writing is presented as its statement, not independently verified authorship analysis.

Source of extract : Text supplied on 12 October 2026 · original lines 525–566 · anonymised transcription; individual headers incomplete

E36My email · 2026The customer asks for a remedy and announces a public account

11 October 2026 · evening sequence; exact time not supplied

English original

I am already preparing a detailed account of both reservations, including the organizational failures, the problems encountered, and how your agency handled each situation.

Context for this extract

After stating that he would pay no further costs, the customer asks the agency to fund an arrival on 12 October. He says concrete resolution could change his assessment and that the next day’s outcome will appear in his public account. He subsequently again offers a reasonable contribution after an actual arrival (E31/E34). The agency objects to the ultimatum-like communication (E33/E35).

Source of extract : Text supplied on 12 October 2026 · original lines 214–228 · anonymised transcription; individual headers incomplete

E37The agency · 2026Lack of confirmation interpreted as the customer’s cancellation

12 October 2026 · morning sequence; exact time not supplied

English original

Very little time remains, so we perceive this as your refusal of the meeting with the Model and, accordingly, the Cancellation of your order.

Context for this extract

The agency says it has not received confirmation and accepts what it describes as the customer’s decision. This records the agency’s interpretation. The immediately following customer reply disputes that he refused the meeting or requested cancellation (E38).

Source of extract : Text supplied on 12 October 2026 · original lines 599–601 · anonymised transcription; individual headers incomplete

E38My email · 2026The customer explicitly rejects a cancellation request

12 October 2026 · morning sequence; exact time not supplied

English original

I want to make it absolutely clear that I am not refusing to meet the model. […] Therefore, please do not interpret my position as a cancellation request on my part.

Context for this extract

The customer says he remains willing to meet the companion under the conditions he has already set out and leaves the commercial arrangements to the agency. This objection does not establish that the agency reinstated the booking or agreed to payment after arrival.

Source of extract : Text supplied on 12 October 2026 · original lines 631–635 · anonymised transcription; individual headers incomplete

E39My email · 2026Final request: the exact additional transport cost

12 October 2026 · 06:51 displayed in the export; time zone unspecified

English original

Could you please confirm the exact additional cost of arranging [name redacted] travel to Tenerife today?

Context for this extract

The question appears twice at the end of the copied text; the last instance is shown at 06:51 on 12 October. It is counted as one question with a repeat, not as two payments or separate price offers. The attached text ends there, without a price reply, acceptance, new payment, meeting or refund.

Source of extract : Text supplied on 12 October 2026 · original lines 643–647 · anonymised transcription; individual headers incomplete

E40Material supplied by me · 2026€1,060.98 paid directly for the return flights

12 October 2026 · customer’s financial clarification

English translation

I refer to more than USD 4,000 because, if you take the 3,039 plus the €1,060.98 that the return flight for the model who did not board cost me, that does come to more than USD 4,000.
French original
Je parle de plus de 4000 USD car si Tu prends les 3039 + les €1 060.98 que m'a coûté le vol aller retour du model qui n'a pas embarqué, ça fait plus de 4000 USD oui.

Context for this extract

This clarification identifies the amount and currency of the direct flight purchase referred to in E22. The $3,039 concerns agency payments; €1,060.98 concerns a separate return-flight purchase. The agency’s written confirmation of non-boarding is E29. No payment-date exchange rate or airline receipt is reproduced; the website therefore retains the original currencies and attributes the “more than $4,000” estimate to the customer.

Source of extract : Customer clarification supplied on 12 October 2026 for this record · original French statement · not an agency email or airline receipt

E41The agency · 2024Five free days promised after the first failed booking

June 2024 · archive, page 70

English original

we guarantee that you can use 5 Days […] for a period of 5 Days, for free.

Context for this extract

The agency offers five days without a service charge for a later booking and also mentions bonus miles. It rejects responsibility in the same message. Names are omitted from this extract; it does not describe future transport as free. Page 72 repeats that the services need not be paid for again (E04).

Source of extract : 2024 archive · page 70 · department response after the events of May

E42The agency · 2026The agency describes the initial withdrawal as a precautionary decision

11 October 2026 · evening sequence; exact time not supplied

English original

The decision regarding [name redacted] was therefore not an arbitrary cancellation by GLOBAL ESCORT.

Context for this extract

In this passage the agency cites protecting the people involved as its reason for withdrawing the original companion and recalls offering a replacement. The name and individual details are omitted. This explanation is retained alongside my criticism of instructions and coordination.

Source of extract : Text supplied on 12 October 2026 · original lines 357–364 · anonymised transcription

E43The agency · 2024Ticket purchase promised upon receipt of payment

15 April 2024 · displayed date

English original

After receiving your payment, we will immediately begin purchasing air tickets and will provide you with all receipts and copies of vouchers for payment.

Context for this extract

The same message describes several payment methods and warns that some transfers take time. Receipt is later acknowledged in E01. This excerpt promises to start purchasing tickets; it does not prove ticket issuance.

Source of extract : 2024 archive · page 20 · message 17/64

E44The agency · 2024After receipt: monitoring prices and still announcing a purchase

7 May 2024 · displayed date

English original

Your money payment was successfully transferred to our Department. […] If the price does not stabilize, then in the worst case, we will use personal financing. You don’t have to worry. In the next few days or earlier, we will make the purchase of air tickets and will definitely contact you.

Context for this extract

The agency attributes the price rise to the wait for payment, which it acknowledged receiving on 5 May (E01). The 7 May message still describes a purchase within the next few days, although the initial stay begins that day. Dates come from the export; bank-transfer dates and ticket issuance are not independently established.

Source of extract : 2024 archive · pages 37–38 · message 33/64

E45The agency · 2024Full control claimed and departure stated as “today”

8 May 2024 · 07:31 in the export

English original

We are fully controlling the entire process and will continue to inform you. Girl [name redacted] is flying today from Warsaw Airport at 6:05 pm. We will let you know as soon as we receive confirmation of the girl’s departure.

Context for this extract

The first departure is announced, not confirmed in this passage. Another message bearing the same date describes departure on 7 May and arrival on 8 May (E46). The name is redacted. No airline flight history is supplied with this comparison.

Source of extract : 2024 archive · page 41 · message 36/64

E46The agency · 2024The route is described with a 7 May departure

8 May 2024 · 09:22 in the export

English original

But unfortunately, for the purchase of air tickets with our Bonus Miles, air tickets were only available with departures on May 7. Therefore, our Department bought air tickets for [name redacted]’s flight. (Departure time – May 7 at 18:05 from Warsaw airport.) But arrival at Kos airport, May 8.

Context for this extract

Message 36, dated 8 May, instead says departure is “today”. Message 38, also dated 8 May, later describes arrival “tomorrow”. The written chronology is inconsistent. This does not establish the actual flight date or whether the discrepancy arose in the wording, export or a schedule change. The same message proposes shifting the return to 12 May to preserve five days.

Source of extract : 2024 archive · page 42 · message 37/64; compared with pages 41 and 43

E47The agency · 2024No response and an unconfirmed connecting departure

8–9 May 2024 · displayed dates

English original

We continue to contact the girl, but we haven’t received a response yet. It has been a long time, but we have not received confirmation of departure from Brussels Airport. Difficulties may have arisen and we are monitoring the process.

Context for this extract

The agency had announced an initial departure and full control of the process. It subsequently explains the disruption by citing a medical reason. Its messages document a lack of contact and confirmation; the medical reason and journeys are not independently verified here, and no individual medical details are published.

Source of extract : 2024 archive · page 44 · message 39/64; the wait is repeated in message 40, pages 45–46

E48The agency · 2024Two flight options described as already booked

9 May 2024 · displayed date

English original

We have already booked 2 flight options. Option 1: departure from Warsaw airport at 8:45 pm and arrival at Kos airport at 10:35 am. Option 2: departure from Warsaw airport at 10:35 pm and arrival at Kos airport at 8:15 am. We propose to organize air tickets urgently.
Anonymised crop of the supplied document.

Context for this extract

These options concern the 2024 replacement. A subsequent message still announces an amount to be paid to purchase the tickets (E49). A held option or unpaid reservation can be distinct from an issued ticket: the excerpt establishes the wording used, not actual issuance or a fictitious booking.

Source of extract : 2024 archive · page 55 · message 48/64

E49The agency · 2024The urgent purchase and its amount remain to be finalised

9 May 2024 · displayed date

English original

We propose to organize the purchase of air tickets urgently. […] Very soon we will provide you with the exact amount that is necessary for the purchase of air tickets as soon as possible.

Context for this extract

The same email also says the tickets are “already booked”. It gives a standard price of USD 1,505, then mentions miles and manager funding. The eventual requested balance is documented in E02. The comparison concerns the clarity of the confirmation and the remaining funding.

Source of extract : 2024 archive · page 57 · message 50/64

E50The agency · 2024Receipt, booking expiry and cancellation in the same email

11 May 2024 · displayed date

English original

We have successfully received your money transfer. […] Because the booking of air tickets expires 2 hours before the flight. Therefore, it was important to receive your payment immediately and as soon as possible. We have been waiting for your money transfer for a long time. Consequently, the booking of air tickets was automatically Canceled.
Anonymised crop of the supplied document.

Context for this extract

E02 gives the requested supplement as approximately USD 715. This email acknowledges a transfer without repeating its amount and attributes cancellation to the time taken to receive it. The customer reports paying the supplement and not receiving it back (E19). The exact banking time is unknown. This extends the context of E03; it is not another expense.

Source of extract : 2024 archive · page 64 · message 56/64

E51The agency · 2024The stay is defined as five days, 7–11 May

15 April 2024 · displayed date

English original

Our task is to organize your vacation for a full 5 days […] Because your order is calculated from May 7 to 11 (full 5 days).

Context for this extract

The name is omitted. In this email the agency proposes arrival as early as 6 May while retaining the stated booking for 7–11 May. Another proposal later shifts the return to 12 May. Dates change during the correspondence; this should not be read as an unchanging booking for five 24-hour periods.

Source of extract : 2024 archive · page 16 · message 14/64

E52The agency · 2024Three days envisaged and two days deferred to a future booking

9 May 2024 · displayed date

English original

Also, it is important to note that your order is calculated for 5 full Days. But you will be able to rest with [name redacted] only for 3 days. Consequently, our General Manager, as compensation, will provide you with 2 free days with [name redacted] for your future order at any time convenient for you.

Context for this extract

The proposed replacement ultimately did not lead to a meeting, according to the customer and the later correspondence. The three days are a proposal, not a delivered service. The two free days mentioned here must not automatically be added to the five days offered later (E41): the record does not establish seven days owed.

Source of extract : 2024 archive · page 57 · message 50/64, end of the email

E53The agency · 2024Disrupted holiday and a request described as fulfilled

24 May 2024 · date displayed in the export

English original

We are very sorry that your vacation was disrupted, but you should understand that emergency decisions were made on our part in an emergency. This is not our fault and your fault. But your last request was fulfilled in emergency conditions.
Anonymised crop of the supplied document.

Context for this extract

The same message says no sufficiently fast route to Kos could be arranged and that the manager sent the replacement back. The customer reports no meeting. “Your last request” may refer to their attempted arrangements; the agency does not specify here that it delivered the five days. The late date of this update is an export limitation, not proof of time physically spent waiting.

Source of extract : 2024 archive · pages 67–68 · message 59/64; excerpt on page 68

E54The agency · 2024All agreements described as fulfilled

4 June 2024 · date displayed in the export

English original

It is important to note that this is not our fault and all the agreements from our side have been fulfilled.

Context for this extract

The agency cites its expenses, replacement arrangements and a late payment. In the same response, it offers five free days on a future booking (E41). I dispute the gap between that description of its commitments and the actual outcome of my stay. This excerpt does not determine the legal position.

Source of extract : 2024 archive · pages 69–70 · message 61/64; excerpt on page 70

E55The agency · 2024A late-dated update still describes a wait at Warsaw

23 May 2024 · date displayed in the export

English original

In any case, we are trying to find the nearest air tickets, because girl [name redacted] is still at Warsaw airport. […] At the moment, [name redacted] is at Warsaw airport and will be in the next few hours waiting for the flight.

Context for this extract

The header displays 23 May. Yet the next message says the customer had repeatedly stated that his stay ended on 12 May (E56). The archive contains other timing discrepancies. This passage does not establish that anyone remained at the airport for eleven days or date a real new departure.

Source of extract : 2024 archive · page 66 · message 58/64

E56The agency · 2024The 12 May end of the stay is acknowledged in the follow-up

24 May 2024 · date displayed in the export

English original

We offered you to change the dates, but you repeatedly told us that your last stay in the city of Kos ends on May 12.

Context for this extract

The agency acknowledges the customer’s time limit while saying it proposed a change of dates. The rest of the message reports the replacement returning and a future compensation proposal. It does not confirm that any meeting took place.

Source of extract : 2024 archive · page 67 · message 59/64

E57The agency · 2024A reply promised by 22 May in a message dated 31 May

31 May 2024 · date displayed in the export

English original

We remind you that our Department is making a decision regarding your situation. Please wait for the official response from our Department by May 22.

Context for this extract

The gap between the 31 May header and the 22 May deadline is visible in the export. Its cause is unknown: a writing error, reused text or the export. I flag it as a discrepancy in the written follow-up without attributing intent.

Source of extract : 2024 archive · pages 68–69 · message 60/64; date on page 68, text on page 69

What this evidence can establish.

Correspondence, not an independent audit.

I publish the agency’s confirmations, acknowledged errors and positions. Its emails do not prove that every journey, booking or expense it describes actually took place.

My amounts are clearly attributed.

USD 3,039 and EUR 1,060.98 are the expenses I report. Quotes, acknowledgements and emails provide context. Bank statements and the flight receipt are not reproduced publicly.

Names remain redacted.

Omissions are marked with […] or [name redacted]. Some passages are cropped from PDF exports; others are transcriptions. Dates without full headers remain labelled as approximate.

A 2024 archive with identified limits.

2024 archive review: 74 pages, 64 numbered blocks. Four blocks contain messages unrelated to the booking, and the last is a 2025 follow-up. The customer’s initial replies are not reproduced in full. Those limits prevent some conclusions about dates, changes of first name or how payments were processed.

Keep a copy of the breakdown and extracts.

Responses, corrections and further developments

The agency’s responses are retained alongside my criticism. A demonstrated error, a completed meeting or a refund must be reflected in updates. This record stops on 12 October 2026; no later outcome is invented.